Internet Banking Fees
ONLINE BANKING AGREEMENT AND DISCLOSURE STATEMENT
South Louisiana Bank
P.O. Box 1718
Houma, LA 70361-1718
Telephone – 985.851.3434
Fax – 985.879.3095
By signing an application and enrollment form (the "Application") to subscribe to certain personal computer banking and related services offered by South Louisiana Bank as described in this Service Agreement and Disclosure Statement (this "Agreement") and as otherwise made available by South Louisiana Bank from time to time (collectively, "Internet Banking Service" or "Service"), or by your initial access to South Louisiana Bank's Internet Banking Service, and in consideration of our allowing you access to the Service, you agree to the terms and conditions of this Agreement. Each reference in this Agreement to the "Bank", "South Louisiana Bank", "we", "us", or "our" refers to South Louisiana Bank, a Louisiana banking corporation, and each reference to "you" and "your" refers to each depositor, borrower, authorized signer, or authorized user for an account (as defined below) who is now or hereafter enrolled in any one or more of our Internet Banking Services with respect to the account. Each time you use the Service constitutes confirmation by you of your agreement to and understanding of the terms of this Agreement and any screens that appear on your computer when you sign on to our Web Site. This Agreement will be effective as of the date of our acceptance as evidenced by our issuance of a User ID and PASSWORD to you as provided in Section 4. Please read this Agreement carefully and keep it for future reference.
Our Internet Banking Service transmits data Using SSL (Secure Socket
technology that supports 128-bit key encryption. It is important to verify that a secure connection
between your browser and the Internet Banking server has been established before transmitting any
confidential account information over the Internet. An indicator on your web browser can verify this.
Netscape Navigator has a key symbol that appears in the lower left corner of the screen. When the symbol
appears "solid" transmitted data is being encrypted. When this symbol appears "broken", a secure session
has not been established. Similarly, Microsoft Internet Explorer has a lock symbol that appears when data
is being encrypted. When this symbol does not appear, a session is not secure.
South Louisiana Bank’s web server does not connect directly to the
Internet. It is
buffered from the Internet through the use of an ICSA certified firewall. All access from outside the bank
must go through this firewall, which screens the requests and allows only valid traffic to reach the server.
non-South Louisiana Bank web sites contained in this site are
offered only as pointers to
sources of information on subjects that may be of interest to users of our web site. South Louisiana Bank
is not responsible for the content of such sites, as we have no control over the information displayed.
Additionally, the Bank does not guarantee the authenticity of documents at such sites, and links to non-
South Louisiana Bank sites do not imply any endorsement of or responsibility for the ideas, opinions,
information, products, or services offered at such sites. Use of links to any non-South Louisiana Bank site
is solely at the user's own risk.
1. Hardware and
You will be able to access our Internet Banking Service
a. To transfer funds between any Deposit Accounts, such as checking, savings or money market deposit accounts;
b. To receive and download balance and transaction information for your Accounts;
c. To pay bills electronically from a Deposit Account that is a checking account with unlimited check-writing privileges and;
d. To request Stop Payments on checks.Subject to all other terms disclosed in this Agreement and in the Software, and subject to certain
exceptions provided for therein, the following daily cut-off times shall apply for transactions to be
processed on the same business day
Transaction Cut-Off Time
Transfers between Deposit Accounts 6:30 PM CST
Bill Payments 12:00 PM CST
Stop Payments 6:30 PM CST
are available as described in this Agreement and provided for in the
Software. As used
You may use our Internet Banking Service to initiate electronic fund
You expressly authorize us to debit the appropriate Deposit Account
Your ability to initiate bank transfers between Deposit Accounts may
Time of bank
transfers; posting; funds availability.
you initiate a bank
You may use our Internet Banking Service to receive, download, store
If you have enrolled in the optional bill payment service, you may
You may set up and maintain Payee information on the Internet
Payments to Select Merchants are made electronically through the
You agree that we may treat any bill payment that was initiated
e. Time of bill payments. Transactions begin processing four (4) Business Days prior to your Scheduled Payment Date. Therefore, the application will not permit you to select a Scheduled payment Date less than four (4) Business Days from the current date. When scheduling payments you must select a Scheduled Payment Date that is no later than the actual Due Date reflected on your Payee statement unless the Due Date falls on a non-Business Day. If the actual Due Date falls on a non-Business Day, you must select a Scheduled Payment Date that is at least one (1) Business Day before the actual Due Date. Scheduled Payment Dates should be prior to any late date or grace period. Please refer to the terms and conditions of the Bill Payment Service for the service guarantee and other important information.
rejected bill payments.
If a bill payment is returned or rejected, whether by
stop payment of bill payments; revocation of authorization.
Payments on Checks.
You may request us to stop payment on checks drawn on your Deposit
If, through no fault of ours, you do not have enough money in the
Deposit Account (or any
If you have not completely and properly followed the terms of this
Agreement or instructions
If any data or instruction transmitted via our Internet Banking
Service are inaccurate or
d. If you do not initiate the transfer according to the time limits set forth in this Agreement.
If the transfer has been made from the Deposit Account to a third
party, including, without
If the Hardware, the Software, the Service Provider, or any part of
our Internet Banking
If circumstances beyond our control, such as a natural disaster,
failure, delay, or error on the
h. If your funds are being held or frozen or are subject to legal proceedings.
If the funds in the Deposit Account are unavailable (funds are only
conditionally credited until
If your PASSWORD has been reported lost or stolen or if we have any
other reason to believe
If you, any joint holder, or an authorized cosigner on a Deposit
Account has requested that
If you have exceeded the limitations on the number of withdrawals or
m. If the Deposit Account has been closed.
If we do not receive the necessary transfer information from you or
any third party, or if
There may be other exceptions stated in this or any other applicable
agreement that we may
17. Limits on Bank's Liability. Our liability for electronic fund transfers made to or from Deposit Accounts is also governed by Sections 16 and 18 of this Agreement. If any provision herein is inconsistent with any provision of Section 16 or Section 18 or any provision of applicable law that cannot be varied or waived by agreement, the provisions of those Sections or applicable law shall control. To the fullest extent permitted by applicable law, you agree that we will have no liability whatsoever for any loss, damage, or claim arising out of any delay or failure in the performance of any South Louisiana Bank Internet Banking Service in accordance with the terms of this Agreement, including but not limited to, that resulting from our negligence. Our duties and responsibilities to you are strictly limited to those described in this Agreement, except with respect to any provisions of the law applying to electronic fund transfers that cannot be varied or waived by agreement. In no event will the Bank be liable for any consequential, special, or punitive damages or for any indirect loss that you may incur or suffer in connection with the service (even if the Bank has been informed of the possibility of such damages), including, without limitation, attorneys fees. The Service Provider is an
independent contractor and not the Bank's agent. The Bank's sole duty shall be to exercise reasonable care in the initial selection of the Service Provider. YOU ACKNOWLEDGE THAT NO EXPRESS OR IMPLIED WARRANTY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS OR A PARTICULAR PURPOSE, IS MADE BY THE BANK WITH RESPECT TO ANY SOUTH LOUISIANA BANK INTERNET BANKING SERVICE OR THE SOFTWARE, AND THE BANK HEREBY DISCLAIMS ALL SUCH WARRANTIES. The only warranties are those provided by the licensor of the Software and set forth on the Software package. To the fullest extent permitted by applicable law, and without limiting the generality of the foregoing, the Bank shall not be liable at any time to you or any other person for any loss, charge, fee, penalty, expense or other damage resulting from any failure or delay of the performance of the bank's responsibilities under this Agreement which is caused or occasioned by any act or thing beyond the Bank's reasonable control, including, without limitation, legal restraint, interruption of transmission or communication facilities, equipment failure, electrical or computer failure, war, emergency conditions, natural disasters, fire, storm, or other catastrophe, or inability to obtain or delay in obtaining wire services or Internet access, or refusal or
delay by the Service Provider or another bank or financial institution to execute any bank transfer or bill payment. In addition, the Bank shall be excused from any failure or delay in executing a bank transfer or bill payment, if such execution would result in the violation of any applicable state or federal law, rule, regulation or guideline. To the fullest extent permitted by applicable law, you agree that the Bank shall not have any liability whatsoever for any loss caused by the act, error, or omission of you or any other person, including, without limitation, the Service provider, any Internet access service provider, any Federal Reserve Bank or transmission or communications facility or any intermediary or receiving financial institution, and no such person shall be deemed the Bank's agent.
18. Errors or Questions. In Case of Errors or Questions About Your Electronic Transfers.
Telephone us at 985.851.3434, or write us at 1362 West Tunnel Blvd., Houma Louisiana 70361
as soon as you can, if you think your statement or receipt is wrong or if you need more information
about a transfer listed on the statement or receipt. We must hear from you no later than sixty (60)
days after we sent the FIRST statement on which the problem or error appeared.
* Tell us your name and account number
* Describe the error or the transfer you are unsure about, and explain as clearly as you can why you
believe it is an error or why you need more information.
* Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within ten
(10) business days. We will determine whether an error occurred within 10 business days after we
hear from you and will correct any error promptly. If we need more time, however, we may take up
to forty-five (45) days to investigate your complaint or question. If we decide to do this, we will credit
your account within ten (10) business days for the amount you think is in error, so that you will have
the use of the money during the time it takes us to complete our investigation. If we ask you to put
your complaint or question in writing and we do not receive it within ten (10) business days, we may
not credit your account. We will tell you the results within three (3) business days after completing
our investigation. If we decide that there was no error, we will send you a written explanation. You
may ask for copies of the documents that we used in our investigation. If a notice of error involves an
electronic fund transfer that occurred within thirty (30) days after the first deposit to the account was
made, the applicable time periods for action shall be twenty (20) business days in place of ten (10)
business days. If a notice of error involves an electronic fund transfer that was initiated in a foreign
country, occurred within thirty (30) days after the first deposit to the account, or is a point of sale
debit card transaction, the applicable time period for action shall be ninety (90) calendar days in place
of forty five (45) calendar days.
19. Your Liability for Unauthorized or Erroneous Transfers. To the fullest extent permitted by
applicable law, you agree to be responsible for all unauthorized or erroneous transactions initiated
through our Internet Banking Service. You have the obligation to immediately notify the Bank if your
PASSWORD has been lost or stolen, or if someone has transferred funds from your account through
our Internet Banking Service without your permission (or is contemplating do so). The following
provisions of this Section apply only to your liability for unauthorized electronic fund transfers. An
"unauthorized electronic fund transfer" means an electronic fund transfer from a Deposit Account that
is initiated by another person without your authority to initiate the electronic fund transfer(s) and
from which you receive no benefit. The term does not include any South Louisiana Bank Internet
Banking Service electronic fund transfer that is initiated by a person to whom you furnished your
PASSWORD, unless you have notified us that electronic fund transfers by that person are no longer
authorized and we have had reasonable opportunity to act on that notification. We may require that
the notice be in writing. You could lose all the money in your Deposit Account, some or all of the
money in any linked account, or up to your maximum overdraft line of credit (if applicable), if you fail
or refuse to immediately advise the Bank of the unauthorized use of your PASSWORD. If your
statement shows electronic fund transfers that you did not make, tell us at once. To the extent a
transaction is an electronic funds transfer, if you tell us within two (2) business days after you learn
of the loss, theft, or unauthorized transaction, you can lose no more than $50.00 if someone used
your PASSWORD or made a transaction without your authorization. If you do not tell us within two
(2) business days after you learn of the loss, theft, or unauthorized transaction; and we can prove
we could have stopped someone from using your PASSWORD or the Service without your
authorization if you had told us, you could lose as much as $500.00. If you do not tell us within sixty
(60) calendar days after we mailed to you the FIRST statement on which the problem or error
appeared, you shall not be entitled to assert a claim against the Bank, nor be entitled to any damages
from the Bank, as to said unauthorized transfers. This sixty (60) day limitation is without regard as to
the standard of care exercised by the Bank.
If you believe your PASSWORD has been lost or
You agree to
take any reasonable actions requested by us to prevent unauthorized
Where it is necessary for completing bank transfers or bill payments
or providing any other
In order to verify the existence and condition of your Deposit
Account for a third party, such
c. In order to comply with government agency or court orders; or
d. If you give us your written permission.
22. Other Agreements; Severability; Governing Law. The terms and conditions of this Agreement are
cumulative with and in addition to any terms of the signature cards or account agreements for your
Deposit Account(s), the applicable account disclosures, the Fee Schedule, the Schedule of Funds
Availability, the Bank's Electronic Fund Transfer Agreement and Disclosure Statement, the
agreements governing the Loan Accounts, and the Application, all as may be amended from time to
time. In the event of any conflict between this Agreement and the content of the Software or any
related materials regarding the Bank's obligations to you, the terms of this Agreement will control. If
any provision of this Agreement is unlawful or unenforceable, each such provision or writing will be
without force and effect without thereby affecting any other provision hereof. No consumer protection
provision of the federal Electronic Fund Transfer Act or Federal Reserve Board Regulation E is
intended to be waived by you under this Agreement unless the waiver is permitted by law. The parties
agree to be bound by the operating rules and guidelines of the National Automated Clearing House
Association and the applicable local automated clearing house association as in effect from time to
time with respect to all automated clearing house transfers made hereunder. This Agreement will be
governed by the substantive laws of the United States, applicable federal regulations, and to the
extent not inconsistent therewith, the laws of the State of Louisiana.
23. Amendments. We may amend this Agreement from time to time. Each amendment will be effected
by our mailing or otherwise delivering the amendment, revised agreement and/or notice thereof to
you in accordance with applicable federal and state laws. If no federal or state law specifically governs
the amendment, the amendment shall be effected by mailing or otherwise delivering it to you or
posting it on our Web Site or in our full-service branch offices at least ten (10) calendar days prior to
the effective date of the amendment. Notwithstanding the foregoing and to the extent permitted by
applicable law, we may change any term of this Agreement without prior notice or obligation to you:
(a) if the Software or the Service Provider changes any term without providing us sufficient notice to
enable us to properly notify you; (b) for security reasons; (c) to comply with applicable law; or (d) as
otherwise expressly provided in this Agreement.
24. Termination. You agree that we may cancel or restrict your use of our Internet Banking Service or
any component thereof at any time upon such notice (including e-mail) as is reasonable under the
circumstances. You may cancel our Internet Banking Service or any component thereof by written
request to the Bank at any time. If you cancel the bill payment service, all unprocessed payment
requests (Those that have been delivered to the Bank and those still in Pending Status) will be
processed by the bank in accordance with this Agreement, unless we are specifically requested by you
to stop payment on any such items in accordance with this Agreement.
25. Assignment. You may not assign all or any part of your rights or obligations under this Agreement
without our prior express consent, which may be withheld in our sole discretion. We may assign or
delegate all or any part of our rights or obligations under this Agreement, including, without
limitation, the performance of the services described herein. This Agreement will be binding on and
inure to the benefit of the successors and assigns of either party.
26. No Third-Party Beneficiaries. This Agreement is for the benefit of you and the Bank and is not
intended to grant, and shall not be construed as granting, any rights to or otherwise benefiting any
other person, except as expressly otherwise provided in this Agreement.
27. Choice of Forum and Jury Trial Waiver. In the event any litigation is instituted to enforce or
interpret the terms of this Agreement, you agree that the exclusive forum therefore shall be the 32nd
Judicial District Court of Terrebonne Parish, Louisiana. In the event that the Bank is the prevailing
party, the Bank shall be entitled to reimbursement for all reasonable attorneys' fees and costs
incurred including, but not limited to, those incurred incident to any appeal. YOU AND THE BANK
HEREBY WAIVE THE RIGHT TO TRIAL BY JURY OF ALL DISPUTES, CONTROVERSIES AND CLAIMS BY,
BETWEEN OR AGAINST EITHER YOU OR THE BANK, WHETHER THE DISPUTE, CONTROVERSY OR
CLAIM IS SUBMITTED TO ARBITRATION OR IS DECIDED BY A COURT.
28. Ownership of Materials. The content and information on our Web Site is the property of South
Louisiana Bank. It should not be duplicated or copied by any means.