• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

South Louisiana Bank

Houma Louisiana - Home Mortgage - Personal Banking - Business Banking - Lending

Header Right

Call Us Today! 985.851.3434 | 24 Hour Banking 985.868.2463
Careers | Contact | About | Locations | FAQ
Menu
  • Home
  • Personal Banking
      • Personal Checking
        • Personal Checking Comparison
        • Lagniappe Checking
        • Ayeee! Checking
        • Regular Checking
        • Club 60 Checking
        • Senior Citizen Checking
        • Student Checking
        • NOW Checking – Personal
        • SLB Digital Wallet
      • Savings
        • Personal Savings Comparison
        • Traditional Savings Accounts
        • Youth Savings Accounts
        • Certificates of Deposit
        • Health Savings Accounts
        • Individual Retirement Accounts
        • Insured Money Market Accounts
        • Club Savings Account
      • Loans
        • Home Loans – Personal
        • Consumer Loans
      • Online Banking
      • Mobile Banking
      • Visa Debit Card
      • Other Services
      • #GetBanked
    • Close
  • Business Banking
      • Business Checking
        • Commercial Checking
        • Small Business Checking
        • NOW Checking – Business
        • Non-Profit Organizational Checking
        • Sweep Account
      • Business Savings
        • Business Savings Accounts
        • Business Certificates of Deposit
        • Commercial Money Market Account
      • Other Services – Business
        • Business Visa Debit Card
        • Business Visa Credit Card
        • Electronic Banking Services
    • Close
  • Online Banking
  • Lending
      • Home Loans
      • Consumer Lending
      • Business Lending
      • CORONAVIRUS Small Business Guides & Loans Info
      • Our Lenders
      • Financial Calculator
      • Pay Online
    • Close
  • Investments
    • Gene Songy – Financial Advisor
    • Close
  • Insurance
    • South Louisiana Financial Services
    • Close
  • Forms
  • About Us
      • Message from the President
      • Contact Us
      • Locations
      • ATM Locations
      • System Upgrade FAQ
      • FAQ
      • Lost or Stolen Debit Card or ATM Card
      • Careers
      • Employee Center
    • Close
Home / System Upgrade – Frequently Asked Questions

System Upgrade – Frequently Asked Questions


Quick Jump to Section:
Login Instructions
Quicken/Quickbooks

  • Logging in for the first time since?
    • Your username will be the same. Your TEMPORARY password will also be your USERNAME + LAST 4 of SSN or Tax ID number.

Back to Top

  • I need Help!
    • Please call us during normal business hours 985-851-3434 and we will be able to assist you.

Back to Top

  • What methods will South Louisiana Bank use to contact me?
    • If your debit card has been flagged for a possible fraudulent charge a representative will contact you to ask about the charges in question.
    • When a representative contacts you they will ask for you by name and explain that they are calling on behalf of South Louisiana Bank card services. They will identify the card by the last 4 digits and review specific transactions that are suspected to be fraudulent.
    • In the event you are unavailable by phone, a message will be left.  Should you call in, the representative will ask you for the bank name, your name, date of birth, last four digits of your social security number, address and/or phone number.  They will also ask you to verify an off-card question such as, where did you last make an ATM withdrawal or ask about a specific purchase.
    • If you are uncomfortable speaking with the bank representative, please contact the bank during business hours at 985-851-3434.

Back to Top

  • I use QUICKEN, QUICKBOOKS, or MINT.  How to I maintain access to my accounts?
    • As we complete our conversion to our new Online Banking system, you may need to modify your program settings to ensure the smooth transition of your data.
    • To complete these instructions, you will need your User ID and Password for each Financial Institution.
    • You should perform the following instructions exactly as described and in the order presented. If you do not, your online banking connectivity may stop functioning properly. This conversion should take 15–30 minutes.
      • Quicken Instructions (PDF)
      • Quicken Web Connect Instructions (PDF)
      • Quickbooks Instructions (PDF)
      • Mint Instructions (PDF)

Primary Sidebar

Quick Links

Frequently Asked Questions
SLB Digital Wallet
Reorder Checks
Branch Locations
ATM Locations
Community Cash ATM
South Louisiana Financial Services
Cybersecurity Awareness Basics

Download Mobile App

Get Mobile App on Apple's App Store Get Mobile App on Google Play

FDIC Notice | Privacy Policy | Site Map

Copyright © 2022 South Louisiana Bank. All Rights Reserved.
Designed and Hosted by Complete Network Management, Inc.